Acceptance of Terms.
By accessing or using DreamFitPro’s website, mobile application, or any related services (collectively, the “Service”), you confirm that you have read, understood, and agree to be bound by these Terms & Conditions (“Terms”) and our Privacy Policy.
If you are using the Service on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
Who Can Use DreamFitPro.
You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account. Users aged 13–17 may use DreamFitPro only with verifiable parental or guardian consent. We do not knowingly permit use by children under 13.
By using the Service, you represent that all information you provide is accurate and that you meet the eligibility requirements above.
Account Registration & Responsibility.
To access most features, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain and promptly update your account information.
- Keep your password secure and confidential.
- Accept responsibility for all activity that occurs under your account.
- Notify us immediately of any unauthorized use at security@dreamfitpro.com.
You may not share account credentials, create accounts on behalf of others without authorization, or maintain multiple free accounts to circumvent service limits.
Subscriptions, Fees & Payments.
By selecting a paid plan, you agree to pay all fees associated with your subscription tier and authorize recurring charges on your payment method. Subscriptions automatically renew unless cancelled prior to the renewal date.
Cancellation & Refunds
- You may cancel at any time; access continues until the end of the paid billing period.
- We offer a 7-day money-back guarantee for new subscribers on annual plans.
- No partial refunds for unused time on monthly plans unless required by applicable law.
Price Changes
We will provide at least 30 days’ written notice before any price increase takes effect for existing subscribers.
Health, Fitness & Medical Disclaimer.
By using DreamFitPro, you acknowledge that:
- You should consult a qualified healthcare provider before beginning any fitness program, especially if you have pre-existing medical conditions.
- Fitness activities carry inherent risks of injury. You assume full responsibility for any physical activity you undertake.
- Our trainers and coaches are fitness professionals, not licensed physicians.
- You will not use DreamFitPro as a substitute for professional medical treatment.
- You will stop any exercise that causes pain, dizziness, or discomfort and seek medical attention if necessary.
Acceptable Use Policy.
You agree NOT to use the Service to:
- Violate any applicable laws or regulations.
- Harass, bully, threaten, or harm other users.
- Post spam, misleading information, or unsolicited promotions.
- Scrape, crawl, or systematically extract data without written permission.
- Reverse-engineer, decompile, or exploit our software or infrastructure.
- Upload malware, viruses, or any harmful code.
- Impersonate another person or entity.
- Circumvent any access controls, rate limits, or security features.
Violations may result in immediate account suspension or termination without refund.
Content You Submit.
By posting content (photos, comments, workout logs, reviews) to DreamFitPro, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display that content solely in connection with operating and promoting the Service.
You represent that you own or have the necessary rights to any content you post, and that your content does not infringe any third-party rights. We reserve the right to remove content that violates these Terms without notice.
Our Intellectual Property.
All content on DreamFitPro — including workout programs, videos, graphics, software, text, logos, and trade dress — is owned by DreamFitPro or its licensors and protected by US and international copyright, trademark, and other intellectual property laws.
You may not reproduce, redistribute, sell, or create derivative works of our content without prior written permission. Personal, non-commercial use is permitted.
Account Termination.
- By you: Delete your account through Settings → Account → Delete Account, or contact us.
- By us: We may suspend or terminate your account for violation of these Terms, fraud, illegal activity, or for any reason with reasonable notice.
Upon termination, your license to use the Service ends immediately. Sections that by their nature should survive termination remain in effect.
Disclaimer of Warranties & Limitation of Liability.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DREAMFITPRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
Dispute Resolution & Arbitration.
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law provisions. Before initiating arbitration, send a written notice to legal@dreamfitpro.com describing the dispute. We will have 60 days to attempt informal resolution.
Arbitration shall be conducted under the AAA Consumer Arbitration Rules.
Class Action Waiver: You waive any right to participate in class or collective actions.
Opt-Out: You may opt out of arbitration within 30 days of first accepting these Terms by emailing legal@dreamfitpro.com with subject “Arbitration Opt-Out.”
Canadian User Terms.
Consumer Protection
- Quebec residents: Under the Consumer Protection Act (Quebec), you have a statutory 10-day cancellation right for contracts entered into by distance. This right cannot be waived.
- Ontario residents: The Consumer Protection Act, 2002 grants you rights including cancellation of future performance agreements and internet agreements under certain conditions.
- Statutory consumer rights under applicable provincial laws take precedence over any conflicting provision in these Terms.
Governing Law (Canada)
For Canadian residents, these Terms are governed by the laws of the Province of Ontario and the federal laws of Canada. Disputes will be resolved through binding arbitration in Toronto, Ontario under the ADRIC Arbitration Rules.
Pricing in Canadian Dollars
All prices for Canadian residents are displayed and charged in Canadian dollars (CAD). Applicable GST/HST/QST will be added at checkout.
Anti-Spam (CASL)
We comply with Canada’s Anti-Spam Legislation (CASL). We will only send commercial electronic messages with your express or implied consent. Unsubscribe at any time using the link in any email or by contacting privacy@dreamfitpro.com.
EU User Terms.
Right of Withdrawal (14-Day Cooling-Off Period)
EU and UK consumers have a statutory 14-day right of withdrawal from distance contracts without giving any reason. By requesting immediate access to our digital service, you acknowledge that the right of withdrawal may lapse upon full performance of the service.
No Binding Arbitration for EU/UK Consumers
The binding arbitration clause does not apply to EU or UK residents. Disputes with EU consumers will be subject to the jurisdiction of the courts in the EU member state where you are domiciled. EU consumers may also use the EU Online Dispute Resolution platform.
Price Transparency
All prices shown to EU users include VAT at the applicable local rate. Subscription fees are displayed in Euros (EUR) for EU users.
Digital Services Act Compliance
Under the DSA, you have the right to challenge automated content moderation decisions. Contact legal@dreamfitpro.com to appeal any content removal or account action.
India User Terms.
IT Act Compliance
DreamFitPro complies with the IT Act, 2000 and applicable Rules. As an intermediary, we maintain reasonable security practices and procedures as required under Rule 3 of the IT Rules, 2021.
Grievance Redressal
Grievance Officer — India
⏱ Complaints acknowledged within 24 hours and resolved within 15 days as required by IT Rules, 2021.
Governing Law (India)
For users in India, these Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of courts in Winnipeg (international users) or as mutually agreed, subject to the grievance redressal mechanism above.
Pricing in Indian Rupees
Prices for Indian users are displayed and charged in Indian Rupees (INR). Applicable GST will be added at the prevailing rate.
Changes to These Terms.
We will notify you of material changes by email (at least 30 days before the change takes effect) and by prominent notice within the app or website. Continued use after the effective date constitutes acceptance.
Legal Contact.
DreamFitPro — Legal Team
📬 DreamFitPro · 240 Jamison Avenue, Winnipeg, R2K 1M7 Manitoba, Canada
